Privacyverklaring Vservs B.V.
Privacy Policy Vservs B.V.
Via the hosting company website https://vservs.com, privacy-sensitive data, i.e., personal data, is processed. Vservs B.V. considers careful handling of personal data of great importance. We therefore process and protect personal data with the utmost care.
In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this via this privacy policy;
- we limit our collection of personal data to only those personal data necessary for legitimate purposes;
- we first ask for your explicit consent to process your personal data in cases where your consent is required;
- we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
- we respect your right to access, correct, or delete your personal data upon request.
Vservs B.V. is responsible for the data processing. In this privacy policy, we explain what personal data we collect and use and for what purpose. We recommend that you read this carefully.
This privacy policy was last updated on 01-01-2018 00:00:00.
Use of Personal Data
When using our hosting company website, we obtain certain data from you. These may include personal data. We only store and use the personal data provided directly by you, in the context of the service you have requested, or data which is clearly provided to us for processing.
We use the following data for the purposes mentioned in this privacy policy:
- Name and address details
- Phone number
- Billing address
- Email address
- Payment details
- IP address
Registration
For certain parts of our hosting company website, you need to register first. After registration, we store the personal data you provide via your chosen username. We keep this data so that you do not have to re-enter it each time and so that we can contact you in the context of performing the agreement. We will not provide the data linked to your username to third parties unless necessary for the performance of the agreement you enter into with us, or if legally required. In case of suspected fraud or abuse of our hosting company website, we may hand over personal data to the competent authorities.
Portal Access
Through our portal, you can access a management environment where you can set, specify, and modify things yourself.
Processing Orders
When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this later in this privacy policy.
Purchasing Credits
Via https://vservs.com, you can purchase credits to use certain functionality. For this purpose, we request the payment details required. These are not used for other purposes.
Subscriptions
Via https://vservs.com, you can enter into a paid subscription. For this purpose, we request the payment details required. These are not used for other purposes.
Marketing
We may also inform you about new products and services, in addition to the information on our website:
- by email
- via social media
- by phone
Contact Form and Newsletter
Our hosting company website provides the option to ask questions via a contact form, where you are asked to fill in various details so we can handle your question. You decide what information you provide. The data you send us is retained as long as necessary for the complete answering and processing of your inquiry.
We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains a link allowing you to unsubscribe. Your email address will only be added to the list of subscribers with your explicit consent.
Location Data
If necessary for the service, we may collect location data (GPS). At the time, your consent will be requested. These (location) data may also be stored and processed by providers of navigation/map software, such as Google Maps, and may also be used by companies like Google or Apple themselves. We have no control over this. We advise you to read the relevant privacy policies of these providers.
Publication
We do not publish your customer data.
Provision to Third Parties
We may pass on your data to our partners. These partners are involved in the performance of the agreement. Some partners are located outside the EU. We will therefore ask for your explicit consent before they receive your data.
Our hosting company website includes social media buttons. The administrators of these services collect your personal data via them.
Cookies
Our hosting company website uses cookies. Cookies are also placed by third parties engaged by us.
When you first visit our hosting company website, a notice is displayed explaining why we use cookies. Your further use of our hosting company website will be regarded as consent to this use of cookies.
You are free to disable cookies via your browser, but please note that our website may no longer function optimally.
We have agreements with third parties who place cookies regarding the use of cookies and applications. However, we do not have full control over what providers of these applications do with the cookies when they read them. For more information about these applications and how they deal with cookies, please read the privacy policies of these providers (note: these can change regularly).
We have not concluded a processor agreement with Google. We also allow Google to use the Analytics information obtained for other Google services, and we do not anonymize IP addresses.
Security
We take security measures to limit misuse of and unauthorized access to personal data.
Retention Periods
The personal data described above is kept as long as necessary to process your orders, including warranty. Thereafter, we retain data for a maximum of one year for the described statistical purposes. The data will then be deleted, unless there is a legal obligation that requires longer retention (such as the tax retention obligation of seven years for payment data).
Third-Party Websites
This privacy policy does not apply to third-party websites connected by links to our hosting company website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy policy of these websites before using them.
Changes to this Privacy Policy
We reserve the right to make changes to this privacy policy. It is advisable to consult this privacy policy regularly so that you are aware of these changes.
Access and Modification of Your Data
If you have questions about our privacy policy or questions regarding access to and changes or deletion of your personal data, you can always contact us using the details below.
You can also send us a request to view, modify, or delete these data. You may also request a data export for data that we use with your consent, or state with reasons that you wish to restrict the processing of personal data by us.
To prevent abuse, we may ask you to identify yourself adequately. If it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in your browser settings. If the data is incorrect, you can ask us to modify or delete the data.
Authority for Personal Data
Of course, we are happy to help if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) against this processing of personal data. You can contact the Autoriteit Persoonsgegevens for this purpose.
Contact
Vservs B.V.
Schumanflat 11
1422ET Uithoorn
helpdesk@vservs.com
+31(0)297765003